Privacy policy

1. INTRODUCTION

Megelea SA ("we," "us," or "our") operates www.maramegelea.com and provides fine jewelry design, manufacturing, and sales services. We are committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.

For the purposes of applicable data protection laws, Megelea SA is the data controller of your personal information.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. LEGAL BASIS & JURISDICTION

We are a Swiss company based in Switzerland and comply with:

  • Swiss Federal Data Protection Act (FADP)
  • EU General Data Protection Regulation (GDPR)
  • UK GDPR
  • California Consumer Privacy Act (CCPA) and other applicable laws

Our data processing activities are governed by Swiss law. The Swiss Federal Data Protection and Information Commissioner (FDPIC) is our supervisory authority.

2.1 Legal Basis for Processing (EEA/UK Residents)

  • Performance of a contract: To fulfill orders and manage your account
  • Compliance with legal obligations: Tax and regulatory compliance
  • Legitimate interests: Business operations and fraud prevention
  • Consent: Marketing communications where required

3. PERSONAL INFORMATION WE COLLECT

  • Contact information (name, email, phone, billing and shipping address)
  • Account information and order history
  • Transaction data and payment details (processed securely)
  • Communications and correspondence
  • Technical data (IP address, cookies, device data)
  • Marketing preferences and consent records

4. HOW WE COLLECT YOUR INFORMATION

  • Directly from you when placing orders or contacting us
  • Automatically through cookies and analytics tools
  • From service providers such as payment processors and carriers

5. HOW WE USE YOUR INFORMATION

  • Order processing and fulfillment
  • Customer support
  • Legal compliance
  • Marketing (with consent)
  • Business operations and analytics

6. COOKIES & TRACKING TECHNOLOGIES

We use essential, analytics, marketing and preference cookies to enhance functionality and personalize your experience.

7. HOW WE SHARE YOUR INFORMATION

  • Service providers (platform, payment, shipping, analytics)
  • Legal authorities where required
  • Business transfers

8. INTERNATIONAL DATA TRANSFERS

Where required, we implement appropriate safeguards such as Standard Contractual Clauses.

9. DATA RETENTION

  • Transaction Data: 10 years
  • Marketing Data: Until unsubscribe
  • Analytics Data: Up to 26 months

10. DATA SECURITY

We implement technical and organizational security measures.

11. YOUR PRIVACY RIGHTS

You may have rights of access, rectification, erasure, restriction, objection and data portability.

12. CHILDREN'S PRIVACY

Our services are not intended for individuals under 16.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

14. QUESTIONS?

For questions regarding this Privacy Policy, please contact us here.