Once your order is ready, we will ship it to your doorstep, insured and requiring a signature upon delivery, through La Poste Suisse for national orders. We will send you the tracking information beforehand.
For international orders, we ship with DHL. Please note that duty taxes and shipping costs are not included in the price for international orders.
Why We Love Diamonds?
Diamonds are not only breathtakingly beautiful but also symbolize love, commitment, and strength. They are known for their unmatched hardness, durability, and brilliance, making them an ideal choice for engagement rings, wedding bands, and other fine jewellery.
Half eternity rings can be easily resized up to 1-2 sizes. Don't worry if you didn't get the size right the first time, as the first resizing is offered at no charge. However, please note that shipping costs for the resizing are at your expense. Please return the ring to us within the first two weeks.
Returns & Warranty
As every order is custom made for each client, we do not offer refunds, returns, cancellations or exchanges once the order is placed.
We offer a complimentary 2 years limited warranty on all fine jewellery purchases within Switzerland. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs, missing pavé stones, broken clasps and/or broken soft chain.
To maintain the shine and cleanliness of your jewellery, clean them once a week using warm water, a soft toothbrush, and soap.
Avoid using hand sanitisers as they can harm gemstones. Remember to remove your jewellery before using any hand sanitiser.
Additionally, it is recommended to have your jewellery professionally cleaned, re-polished, and have the precious stone settings checked every 1 to 2 years. This will help keep your jewelry in great condition for years to come.